Simple Strategies To Nurture Customer Loyalty

December 29th, 2011 by The Franchise Development Team
  • Treat customers as prospects.
  • Be unusual where usual is expected.
  • Offer proactive service.
  • Deliver friendly service.
  • Answer the phone and help in a memorable way.
  • Give something they’ll use and appreciate every day, and show to others.
  • Go beyond the expected.
  • Be fun, unusual and poignant.


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