How to Operate a Franchise

September 27th, 2017 by The Franchise Development Team

Five Steps for Operating a Franchise:

  1. Ask for feedback. Tools such as online platforms used to gather customer feedback are great resources for this. Positive feedback can be used to promote your business’s reputation while negative feedback can be used as an opportunity to repair relationships with customers and/or improve your business.
  2. Get involved in the community. Besides giving you the opportunity to give back to the community, getting involved in charitable organizations and other local initiatives allows you to get to know your customer base better so you can serve them better.
  3. Network. Join various professional organizations, such as industry associations, to meet and talk to other entrepreneurs who may be able to share different ideas and strategies that you can use to help grow your business. Many franchises host annual conventions that are perfect for this purpose – they bring together hundreds of fellow franchisees for three- to four-days’ worth of learning, networking and fun.
  4. Hire the best employees you can find. Search for people who are intelligent, hard-working and have a passion for the business you’re in. Once they’re hired, ask them for their input on how you can work together to make your business better. Show them that they’re a valuable part of the team. Not sure what kind of people would suit your business the best? Ask your franchisor for guidance.
  5. Look to your franchisor for advice. Many franchises have been in business a long time. Some have been in business for 30 years or more. With this longevity comes a lot of experience and knowledge – franchisors have seen what works and what doesn’t. Go to them for business advice. Ask them how you can improve your business. They will be more than happy to help you because they want you to succeed. The franchisor/franchisee relationship is a mutually beneficial one. Take advantage of it.

Back-to-School Marketing in the 21st Century

September 12th, 2017 by The Franchise Development Team

Goddard Systems’ VP of Marketing, Paul Koulogeorge shares his insight on back-to-school marketing on Forbes.com.

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The Goddard School in Avon Lake, OH Opens its Doors!

September 7th, 2017 by The Franchise Development Team

Goddard Systems, Inc. (GSI), the franchisor of The Goddard School® preschool system, announces its latest school in Avon Lake, OH is open. Located at 430 Avon Belden Road, the new school is operated by franchisee Eric Baker.

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Ten Steps to Starting a Franchise

August 24th, 2017 by The Franchise Development Team
  1. Read through the franchisor’s franchise disclosure document (FDD). The franchisor is required by law to supply this document to prospective franchisees. The FDD provides information about the franchise system, such has its history and corporate structure, as well as the information about the franchise relationship, such as fees, financing, obligations, intellectual property and financial performance. Be sure to study the FDD before making any decisions. Pay particular attention to the FDD’s Item 19, which details the franchise’s earnings data. A franchise that values transparency will include the grosses, expenses and EBITDAs of all its franchises for the previous year. In other words, it should provide information so you can make the most informed decision.
  2. Do your due diligence. Talk to other franchisees who have been in business a while. Ask them what they think of the business. What are the challenges? What are the rewards? What made them decide to open a franchise? Is the franchisor easy to work with? While this is obviously a great way to get information, it may also help to form working relationships with other franchisees if you decide to open a franchise.
  3. Experience a franchise in action. Visit a franchise during business hours, see how it works, see what the franchisee and the employees have to do on a day-to-day basis. This should give you a better idea of what being a franchisee is like. Also be sure to talk to customers. Are they happy with the service the franchise provides? Would they recommend it to others? Getting a feel for the customer base is just as important as seeing what a franchise does every day.
  4. Find a franchise that offers excellent support. The great thing about buying a franchise is that you go into business for yourself, not by yourself. But this concept only works when the franchisor offers the best support in all aspects of business operations, including, but not limited to, marketing, advertising, IT, finance, training and real estate. Visiting the corporate headquarters is highly recommended.
  5. Visit the corporate headquarters. Some franchisors host a “meet our team” day that allows prospective franchisees to tour the corporate office as well as meet the people who will be supporting their business needs. This is an excellent way to get a first-hand look at how the franchisor operates.
  6. Review the terms of your franchise agreement. If you decide to pursue a franchise, the franchisor will give you its franchise agreement, which lists your obligations and theirs. It is a good idea to hire a lawyer with franchise experience to review the agreement to make sure it meets your expectations.
  7. Obtain financing. When you sign the franchise agreement, you will need to pay the franchisor. These initial costs, which vary from business to business, can amount to hundreds of thousands of dollars. Many entrepreneurs need to secure a loan, such as a Small Business Administration loan or a bank loan, to pay those fees. A franchisor that offers excellent support will often have a franchise finance team that can help you navigate the loan process.
  8. Locate a suitable site for your business. Many franchises have specific site requirements that your business will need to meet. These may include things such as square footage, a minimum lot size and a minimum number of parking spaces. A high-quality franchise will staff real estate experts who will help you with the process of finding a suitable site.
  9. Receive training. You will need to complete a series of training courses, either at the franchise’s corporate headquarters and/or online, that will teach you what you need to know to operate a franchise.
  10. Prepare to open your business. If you have never opened a business before, which includes many different things that need to be done, this process can seem daunting. A franchise with best-in-class support will provide assistance with this process, usually in the form of an openings team who will work with you to ensure your business is ready to open.

The Goddard School in Newtown Square, PA Opens its Doors!

August 15th, 2017 by The Franchise Development Team

Goddard Systems, Inc. (GSI), the franchisor of The Goddard School® preschool system, announces its latest school in Newtown Square, PA is open. Located at 3810 West Chester Pike, the new school is operated by franchisee Kavita Ghai.

Dr. Jennifer Jipson, a member of The Goddard School Educational Advisory Board, explains five things your child should know before starting preschool.

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Owners of the Goddard School located in Skokie, IL, Mary and Andrew Fratini, discuss their decision that led them to opening a Goddard School with Evanston Magazine.

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Turn Millennial Insights Into Actions That Expand Your Brand Reach

August 1st, 2017 by The Franchise Development Team

Goddard Systems’ VP of Marketing, Paul Koulogeorge shares three key insights along with actions to help business owners market to the Millennial generation.

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Inspired by making a difference in the lives of Tampa-area families, Owner Dinesh Patel opens the Goddard School is Wesley Chapel, FL.

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The Goddard School, with 460 locations and counting, has been listed as one of twenty emerging brands exhibiting at the 2017 International Franchising Expo.

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